Privacy Policy

1. Introduction

This privacy policy describes how Luca Trinchini, operating under the trade name ltrinchini.dev, collects, uses, and protects the personal information of its clients in the context of web design and maintenance services.

2. Data Collected

In the course of providing our services, we collect the following data:

• —Identification information: first name, last name, company name
• —Contact details: email address, phone number
• —Payment information: processed directly by Stripe — we do not store any banking data
• —Provided content: texts, photos, logos submitted for website creation
• —Technical data: domain name, Cloudflare access provided as part of the project

3. Use of Data

Collected data is used exclusively for:

• —Delivering the ordered services
• —Client relationship management (project follow-up, invoicing, support)
• —Sending communications related to the current project
• —Complying with our legal and contractual obligations

Your data is never sold, rented, or shared with third parties for commercial purposes.

4. Data Recipients

Your data may be shared with the following technical service providers, strictly for the purpose of delivering our services:

• —Stripe — payment processing (stripe.com)
• —Vercel — website hosting (vercel.com)
• —Cloudflare — domain name and DNS management (cloudflare.com)
• —Sanity — CMS content management, if applicable (sanity.io)
• —Resend — transactional email delivery, if applicable (resend.com)

Each of these providers has its own privacy policy.

5. Data Retention

Your data is retained for the period necessary to deliver our services and meet our legal obligations:

• —Client data and invoices: 7 years (legal requirement)
• —Project content: up to 1 year after project completion
• —Contact information: until the end of the business relationship

6. Data Security

We implement the following measures to protect your data:

• —Secure storage using trusted tools
• —Sensitive data transmitted via encrypted channels (HTTPS)
• —Access to data limited to what is strictly necessary
• —No storage of banking data (delegated to Stripe)

7. Your Rights

In accordance with applicable laws (Law 25 in Québec, GDPR in Europe), you have the following rights:

• —Right of access: obtain a copy of the data we hold about you
• —Right of rectification: correct inaccurate data
• —Right to erasure: request deletion of your data
• —Right to object: object to the processing of your data

To exercise these rights: [email protected]

8. Cookies

This site (ltrinchini.dev) does not use any cookies. Traffic analytics are handled by Cloudflare Web Analytics, which operates without cookies or personal data collection. Websites created for clients may use technical cookies essential to the proper functioning of the site. No advertising or tracking cookies are used by default, unless explicitly requested by the client.

9. Changes

We reserve the right to modify this policy at any time. The date of the last update is shown at the top of this document.